Questions and Answers
How can I order a Limited Edition print?
Please get in touch with me and provide the following information: the name of the artwork, the desired format, and whether you would like it with or without a frame.
Can I purchase a print that I saw only on Elli Asker's Instagram account?
Yes, absolutely!
Please get in touch with me and
provide the following information: screenshot or title of the image,
the desired format, and whether you would like it with or without a
frame.
How can I pay for my order? Do you accept credit cards?
I chose a safe payment method, PayPal.
What is your return policy?
All sales are final, and I do not accept returns or offer refunds for any purchases. However, if you happen to receive an incorrect print by mistake, please do not hesitate to contact me, and I will be happy to make things right.
How long does it take to receive my print?
Framed and unframed prints typically take from 1 to 4 weeks from the time I receive the order to reach their final destination.
What if my artwork or frame is damaged when I receive it?
I’m taking great care to ensure that all artwork purchases are shipped with the utmost care and efficiency. Nevertheless, unforeseen circumstances can sometimes occur, and your order may arrive damaged. If this happens, please notify me of any damage claims within 7 days of receiving your package so that I can take the necessary steps to make a claim with the shipping carrier and assume liability accordingly.
How can individuals with mental health issues order art prints at a reduced price?
Please get in touch with me, and I will gladly email you a price list featuring various formats and prices for my fine art prints. I’m eager to assist you in selecting the perfect options for your needs!